ATTENTION: Shipping to EU customers

As of July 1st, 2021, all EU customers will have to pay additional VAT taxes and service fees incurred at your country's custom offices, no matter the package value nor if the package is marked gift. 


Before it was $22 and under that you would not need to pay a fee, but now it has changed to every packages. 


Tokubetsumemori Shop will not be collecting or remitting any VAT fees, meaning it will be collected by your country when the package reaches customs. Depending on where you are, package delays (additional 2 weeks) and additional processing fees may apply. Please check with your country's customs office to determine what your additional costs will be before buying.


Please understand that import taxes are not the responsibility of Tokubetsumemori Shop, and are not included in the item price or shipping cost. Additional taxes/charges/fees are the customer's responsibility and must be paid to your country to claim your package.


All my orders will nevertheless still marked as gift, because of how I package and wrap my orders, and most of the order value will still be under $20 USD to help you guys save a bit of VAT fee.


If we receive a returned package from customs:

a) Pay shipping again to have the package re-sent OR

b) Refund 90% of your order total (the time that was spent packaging and handling to the post office took time) and will NOT refund shipping cost.

Thank you for understanding!



By buying from Tokubetsumemori Shop, you have read, understood, and agreed to all of these terms.